Refund and Returns Policy

We Guarantee Your Satisfaction. The best just got better! 

We stand behind our products 100% and guarantee the best quality. However, if you are not satisfied with your purchase we want to know. If you believe your product does not match our description, please contact us explaining the fault so we can assist you further.

Original shipping and handling charges are non-refundable.

Products must be unopened and in their original condition to be accepted for a refund.

Please perform a patch test with new skincare products. Should a product be returned due to an allergic reaction, we may require a before and after photograph.

All returns must be authorised by Health Wholesale in writing prior to returning the item(s) for a refund or exchange. Please do not ship products without contacting us first.

Returns must be made within 14 days of you receiving your product. You are responsible to cover any shipping costs incurred to ship the item(s) back to our facility. We only ask that you include a short note telling us why you were not completely satisfied. It is mandatory to include the purchase order number as this is equivalent to your sales receipt.

Once we receive your return, we will process your refund within 10 business days.

Refunds are credited back to the original payment method.

Revitalize Glow & Training

Products must be unopened and unused to be eligible for a refund. Returns must be made within 14 days of receiving the goods. 

Once purchased, courses and course prices (if part of a kit) are strictly non refundable. 

Booking your online practical training – Should you wish to change the date of your course, you must let your trainer know at least 48 hours prior to the scheduled appointment time.

Customer Service
Phone: +44 (0)191 716 5794
Hours: Monday to Friday 9am- 5pm 

Return Address

Unit 22A Airport Industrial Estate, Newcastle Upon Tyne, NE3 2EF  United Kingdom
If a shipment does not arrive at the address specified for the order or your order is incomplete you must report to Customer Service that the product was not received. We ask that these reports are made within 10 business days from the purchase date.